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Jane Anderson

McMaster-Carr’s customer service is absolutely the best. I’ve been buying from them for years and they unquestionably stand behind all their products. They are my first choice for anything they carry.

Dick Stevenson

Hi John,
I wonder if there is a correlation between the ease of using phone trees and getting a human on the phone with the gracefulness of a company dealing with an error.
My best, Dick

Mitchell Allen

I agree as well and often promote them and their service. Been buying from them for years.
I ordered some hole saw during thebuilding a race car. We needed them asap of course. Problem was tho, I had made an error on my CC info online during my order 11pm Sunday night. I received a call at lunchtime Monday, we corrected the issue on the phone.
Somehow, the items WERE ON MY PORCH when I arrived home late the same evening! They are without a doubt the easiest and most well stocked supplier I have ever dealt with!