You have probably figured out by now, given that I have already written 5000 words—Part 1, Part 2—that (despite my initial scepticism about electric winch handles) I have come round to the idea that eWincher is a revolutionary product that makes sailing safer and more fun, at least for those of us who are getting older, or those who have physical limitations.
But it's also an expensive product, so it would totally suck to buy one and then have it quit, and it would suck even more if it was a pain in the neck to get fixed.
Therefore, in this third and final (you will no doubt be relieved to hear) part, I'm going to share what I learned from grilling Thierry, my contact at Chrysadev, the company that developed and makes eWincher, about reliability and service.
And then I will wrap up with a summary that will help you decide if eWincher is right for you.
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