After that unpleasant experience, and with summer fast approaching, we were hoping to take a breather from such things to focus on Morgan’s Cloud and creating content, at least until the fall.
But it was not to be, since, just to add to the fun and games, our old membership system started having issues, lots of issues, resulting in Phyllis and me spending a lot of time doing things manually that should happen automatically. Not a sustainable situation.
And if that were not enough to push us into action, our present mailing list system is a horrible kluge full of inconsistencies that both confuses members and drives us crazy.
So the last few weeks have been a mad scramble of very long days as we re-evaluated membership systems, and then tested the winner.
The good news is that we are pretty sure we have selected a package that will be reliable—our number one selection criteria, this time, rather than features—so we can finally get back to what matters around here: going sailing and creating content.
And this time, instead of relying on the developer to do the conversion, Phyllis and I are doing it ourselves, including a just-completed full dress rehearsal on our testing server that went well.
And the even better news is that, although it will take us several days to complete the cut over, most of that time we will be working away in the background with little disruption for you members…we hope.
That said, there will be a few periods when the site is unavailable, but not more than about six hours spread over the next few days.
And it will not be possible to join or renew for about two days—we don’t want anyone’s money to fall through the cracks between the old and new systems!
There will also be a period of about two weeks after the cut-over where there will be some inconsistencies and general weirdness while we edit things like Help pages and links, as well as get our mailing system sorted out.
So over the next month or so, if you see any problems at all, even something that’s just confusing, please:
- Report it to us via email or as a comment to this post. The latter would be better (as long as there are no privacy issues) since then others can chime in with their experience.
- Be patient while we fix problems. This has been a stressful project for Phyllis and me and getting yelled at is only going to make that worse. Thanks.
Sorry to put you through this yet again, but we have no choice. Our old system has been by-passed by changes and improvements in WordPress (the base software this site runs on) and at our payment processors: Stripe and PayPal.
And, anyway, the new system has a really nice account screen that will let you members keep track of your payments and the status of your membership, as well as make account changes, like updating your email address, all in one place.